Question 1

Do I need a referral to see a psychologist?

Accepted Answer

You don't need a referral to book directly. However, a Mental Health Care Plan from your GP lets you claim Medicare rebates for up to 10 sessions per year. It's worth getting one before your first appointment if you'd like to access rebates.

Question 2

How much will I pay after a Medicare rebate?

Accepted Answer

The current Medicare rebate for a registered psychologist is $98.95 per session. With a standard session fee of $215, your out-of-pocket cost would be approximately $116 per session. Rebates apply for up to 10 sessions per calendar year with a valid Mental Health Care Plan.

Question 3

Do you offer online sessions?

Accepted Answer

Yes. Online sessions via Telehealth are available Tuesday, Wednesday, Thursday, and Friday for clients across Melbourne and throughout Australia.

Question 4

Do you accept WorkCover and TAC clients?

Accepted Answer

Yes. Vine Psychology is an approved WorkCover and TAC provider. Sessions are billed directly to your insurer — no out-of-pocket cost to you. Please have your claim number ready when booking.

Question 5

Do you work with couples?

Accepted Answer

Yes. Couples therapy is available using the Gottman Method — one of the most research-backed approaches to relationship therapy, focused on communication, connection, and conflict resolution.

Question 6

Where is Vine Psychology located?

Accepted Answer

The practice is based at 13 Sunbury Crescent, Surrey Hills VIC 3127. Clients come from Mont Albert, Balwyn, Box Hill, Camberwell, Canterbury, Doncaster, Blackburn, and surrounding eastern Melbourne suburbs. Online sessions are available anywhere in Australia.

Question 7

Do you accept NDIS clients?

Accepted Answer

Yes. Vine Psychology is a registered NDIS provider. If psychology is included in your plan under Improved Daily Living, sessions are billed directly to your plan — no out-of-pocket cost.

Question 8

How do I get started?

Accepted Answer

The easiest way is to get in touch via the contact form or by phone. Linnea will respond within 1–2 business days to answer any questions and help you find a time that works.

Question 9

What is your cancellation policy?

Accepted Answer

At least 24 hours notice is required to cancel or reschedule a session. Late cancellations or non-attendance may incur a fee. If something unexpected comes up, please get in touch as soon as possible.